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If you’re planning to get a walk-in bathtub for your bathroom, the choices can seem overwhelming. Below are a few frequently asked questions to get started:

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  • What Is the Tub's Capacity?
    Most types hold 60 to 65 gallons without a person in the tub.
  • How Quickly Does the Tub Drain?
    Properly plumbed tubs in most situations would drain in 90 seconds with our 2" drain versions.
  • What Size Water Heater Is Required?
    A minimum of a 40-gallon gas water heater or a 60-gallon electric water heater is recommended.
  • Is There a Weight Restriction for the Tub?
  • How Many Air Jets Are There in the Bathtub?
    There are 16 jets in the air-jetted tub.
  • Is There a Warranty?
    A lifetime warranty covers all Safety Bath products. Please visit this website's warranty section to know more.
  • Where Are Safety Bath Products Made?
    Everything sold by Safety Bath is made or assembled in Lethbridge, Alberta, Canada! We are a proudly Canadian company with an extensive dealer network to assist you. Invest in us with confidence!
  • What Is the Tub Composed Of?
    Acrylic with ABS and fibreglass backing, which comes in a smooth finish. The door jambs have all aluminum construction. The tub frame is made of stainless steel.
  • What Sets Safety Bath Walk-in Bathtubs Apart from Other Ones?
    Our Safety Bath products are manufactured from high-quality, durable materials. An example is our unique aluminium door system. Most of our walk-in tubs also come with a high-flow tap.
  • How Do I Clean the Tub?
    A soft cloth with mild soap and water is all you need for everyday cleaning. Always rinse after cleaning. Do not use scouring pads or abrasive/caustic cleaners. Vinegar and water may also be used to soften water minerals. To disinfect, use bleach diluted with water to sanitize.
  • May I Use Soaps or Bath Oils?
    Yes, however, we recommend that you sanitize the tub after using these products.
  • What Colours Are Available for the Tubs?
    You can choose any colour you like, as long as it's white.
  • What Is the Fill Time?
    Our valve has a 14 GPM (gallon per minute) rating. With full water flow, it will take about 4 minutes to fill.
  • What Finishes Are Available for the Faucet and Hardware?
    A chrome finish is available for the faucet and other hardware.
  • Are Safety Bath Products CSA- and UL-certified for Canada and the US?
    Safety Bath has CSA (Canadian Standards Association) for Canada and the US and ANSI (American National Standards)/UL (Underwriters Laboratories) approval on the bathtubs and on all the components of the bathtub. CSA marks mean a product has been tested and met applicable safety and/or performance standards. CSA International is accredited by the Occupational Health and Safety Administration (OSHA) as a Nationally Recognized Testing Laboratory (NRTL). CSA International tests to applicable U.S. standards.

Have Questions? See Our Answers

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